Experience
Internal Revenue Service
Department of the Treasury - Remote, Portland, Oregon
UX Design System Team Lead (2025 - Present)
Took on the team lead role for the design system team, becoming the authoritative resource for adherence to the agency design system and overseeing the completion of the adoption and roll out of the US web design system for the organization.
Responsible for delegating tasks to the team to efficiently deliver project milestones to advance the design system's adoption throughout the IRS.
Assigned to the IRS.gov redesign team as the design system resource, but also as a senior designer with deep experience creating user stories, journeymaps, and information architectures.
Sr. UX Designer (2023 - Jan 2025)
Led research and design for transitioning from an in-house IRS design system to the US Web Design System, leveraging technical expertise and digital tools to create a flexible Figma UI kit and drive adoption of the new system.
Conducted UX design reviews for IRS digital apps and services, streamlining workflows and ensuring alignment with the organization's design system on high profile tools such as the IRS direct file project.
Supported multiple teams across the department by conducting user interviews and developing user stories and journeys.. Additionally, facilitated the organization's emergency transition from InVision to Figma after InVision's end of service.
Digimarc Corporation
Software & Technology - Beaverton, Oregon
UX Design Lead (2021 - Feb 2023)
Oversaw user experience and user interface for any customer facing mobile, web, or desktop application produced by the company. Transitioned to focusing exclusively on UX duties including user journey maps and personas for a diverse user base and co-wrote user stories with individual product owners.
Conducted UX research through usability studies to refine new feature capabilities for customers and partners.
Used Figma to produce low and high-fidelity mockups, prototypes, and final designs, streamlining workflows and gathering stakeholder feedback to ensure alignment with expectations.
Sr. UX Designer (2018 - 2021)
Created journey maps, wireframes, designs, and front-end solutions for Digimarc's web , mobile, and desktop software in an AGILE environment. Delivered HTML5/CSS3 prototypes and production-ready front-end code for 14 different digital experiences, unifying the brand experience across all digital touch points.
Conducted competitor analysis to inform marketing and UX strategies, and authored detailed requirements for new products and features. Collaborated with cross-departmental teams to implement complex software systems while managing multiple projects simultaneously. Designed and delivered the company's primary user portal, consolidating and streamlining access to previously separate product portals.
Sr. Web Developer (2015 - 2018)
Managed information architecture for the corporate website and ancillary properties, balancing stakeholder needs, conversion optimization, and user experience for a diverse audience.
Leveraged tools like Google Analytics, Google Ads, Demandbase, and Pardot to track campaign performance, create reports, and identify site improvement opportunities. Redefined site goals, shifting focus from lead generation to audience education. Collaborated with IT to save costs by replacing or reducing vendor contracts with internally managed solutions.
Influenced product strategy and UX design, transitioning into a more UX-focused role.
Web Specialist (April 2013 - 2015)
Developed mobile and responsive digital content for App demos for our sales team. Helped land our first large client for the company's flagship product. Design & developed a full-on corporate redesign, resulting in a 100% increase in lead generation, while improving tracking of analytics in the Pardot marketing automation tool.
The Game Lodge
Tabletop Hobby Gaming Retailer - Tigard, Oregon
Co-Owner (November 2015 - October 2018)
Owned and operated a board game store in Tigard, OR, establishing a reputation as a go-to destination for board game enthusiasts. Managed procurement and vendor relationships. Developed a robust web presence, leveraging social media to promote the store and its events. Increased store visibility and generated strong foot traffic, particularly from out of town visitors.
Dealer Spike
Auto, RV, and Powersports Dealership Web Service Provider - Wilsonville, Oregon
Front End Web Developer (September 2011 - January 2013)
HTML/CSS build outs, implemented javascript features and proprietary CMS functions.
Graphic Products
Label Printer & Supply Manufacturer - Beaverton, Oregon
Sr. Web Designer (April 2009 - September 2011)
Designed & updated websites, created graphics and illustrations using industry standard Adobe products (Photoshop & Illustrator).
Skills & Software
Skills:
Design System Management, Requirements Gathering/Writing, User Storywriting, User Journey Mapping, Competitor Analysis Research, AGILE methodology (Scrum Master / Product Owner), Interface Design, User Experience Design, User Experience Research, Product Design, Product Management, Project Management, Information Architecture, Marketing Automation, Responsive & Adaptive Design, Wireframing, Prototyping, Conversion Optimization, Search Engine Optimization, Web Marketing Strategy, Front-End Development, AI Tools, Accessibility
Languages:
HTML5, CSS3, Javascript
Software:
Adobe Photoshop, Adobe Illustrator, Adobe XD, Wordpress, Sitefinity, Google Analytics, Google Adwords, Balsamiq, Pardot, Salesforce.com Knowledge Base, Jira, Confluence, Bitbucket, Bamboo, Articulate 360, Figma, Chat-GPT, Storybook
Frameworks & Libraries:
React, FontAwesome, Materials
I use HTML5 and CSS3 for both interactive prototyping and finished projects in production environments.
I have over a decade of experience using Adobe Creative Suite products, primarily Photoshop & Illustrator.
I use Atlassian products, such as Jira, Confluence, Bitbucket and Bamboo to organize and develop collaboratively.
I use wireframing, primarily with Figma, to establish lo- and hi-fidelity workflow prototypes.
I use Google Analytics and Adwords to predict, measure, and define success on the web.
I am familiar with many common frameworks and CMS such as React, Material, Bootstrap, and Wordpress.
Education
Mississippi State University BFA in fine arts with an emphasis in Graphic Design • Graduated summa cum laude